Faculty/Staff Safety Resources
Making Referrals at Appalachian
Any person who has concerns about a student's behavior may make a referral. The severity of the behavior exhibited by the student will determine the appropriate action plans or response. Remember, working with students of concern is a collaborative effort.
Concerned about the well-being or safety of someone in your campus community?
Observing behaviors that make you feel uncomfortable or unsafe?
May indicate that someone is coping with a serious mental health problem. Mental health issues can alter the content of communication and/or behavior in the classroom. For example, an otherwise academically successful student may become withdrawn, depressed, and potentially suicidal. These symptoms may lead to poor grades, lack of attention in class, and other similar behavior.
What to look for:
D - Decline in academic performance
A - Aggressiveness, irritability or excessive mood swings
N - Notable change in hygiene or appearance
G - Grievances that escalate into harassment
E - Excessive class absences or sleeping in class
R - Rapid speech or hyperactivity
A - Anxiety about emotional stability, family and/or relationships
N - Noticeable change in behavior or performance, or overwhelming uncertainty
D - Disruptive, explosive or disrespectful behavior
D - Depression and/or anxiety
I - Increased alcohol or drug use to deal with feelings
S - Sexual or physical assault, or indication of domestic violence
T - Talk about harming self or others (verbal or in writing)
R - Reasonless demands of time and attention
E - Exhibiting unusual behavior or expressing unusual thoughts
S - Social isolation, withdrawal, lethargy
S - Spending a lot of time alone, or withdrawing
If the student is not at risk to harm self or others:
- Suggest in a caring manner that he/she may benefit from a meeting with a counselor in the Counseling Center
- Consider walking the student to the Counseling Center in the Miles Annas Student Support Services Building, 1st floor
Managing conflict situations:
It's not what you say, but how you say it.
- Maintain eye contact
- Avoid jumping to conclusions
- Focus on the student's concerns
- Don't interrupt
- Repeat for clarification: "If I am hearing you correctly..."
- Use simple, clear vocabulary, check for understanding
- Avoid information overload
- Talk slowly; be comfortable with silence
- Use "I" messages: "I feel uncomfortable when you..."
- Brainstorm to explore all possible options
- Jointly select the best options or combinations of options
- Ask for an "action plan" and follow-up
- Always document any conflict
Interferes with other students, faculty or staff and their access to an appropriate educational or work environment. These behaviors may be a violation of the Code of Student Conduct.
If you feel there is or could be immediate danger to yourself or others:
If you are concerned, but don't sense danger:
These offices work in collaboration to support our students. Once a referral has been taken under advisement, follow-up information will not be given, although additional contacts with these offices are encouraged should the concern continue. Please note referrals to these offices are not intended to substitute for faculty and staff conversations with students.
What will happen:
- Every effort will be made to HELP students navigate challenges and be successful.
- Assessment measures may lead to referral, counseling or in some cases law enforcement intervention.
- FERPA applies to all student records, so it is likely you will not be aware of any follow-up, or learn the outcomes of any assistance or intervention.
- Counseling does not impact or influence academic records. Sessions are confidential and free to students.
Need a neutral sounding board?
The University Ombuds Office is an independent private environment for students, faculty and staff to discuss campus related concerns or problems.
If you have a problem or something that concerns you, and you haven't been able to work through it effectively on your own, give yourself an opportunity to have a conversation about it with someone who:
- is neutral
- can help you to acquire perspective
- will help you think about and assess a range of alternatives
(828) 262-2559, firstname.lastname@example.org
Report a crime without giving your name at police.appstate.edu/crime-tip-submission-form
- Local Mental Health Crisis Line: (828) 264-HELP (4357)
- National Suicide Prevention Lifeline: (800) 273-TALK (8255)
- National Sexual Assault Hotline: (800) 656-HOPE (4673)
- OASIS 24 Hour Chrisis Line: (828) 262-5035
Prevention is key - be an active bystander, make the call.
324 Plemmons Student Union
263 Locust Street
ASU Box 32103
Boone, NC 28608
Phone: (828) 262-8284
Fax: (828) 262-4997