The university remains open, with emergency management protocols activated and operational modifications and precautions in place. Read the latest updates.

Student Affairs COVID-19 Response.

Office of the Dean of Students Hours of Operation for Spring 2021

The Office of the Dean of Students is practicing social distancing measures for the Spring 2021 semester.  Our office will be staffed from 8:00 am - 5:00 pm, Monday - Friday while classes are in session. If the office is closed during these times, please contact us by calling 828-262-8284 or emailing

Information for students about class schedules and resources

Additional guidance about spring 2021 semester’s first two weeks of remote instruction and support for students is provided in this Jan. 13 memo from the divisions of Academic Affairs and Student Affairs.

General Tips and Guidelines for University Personnel

Responding to Disruptive or Inappropriate Student Behaviors
Revised Summer, 2011

  • General Strategies  - This section offers ways to create classroom/administrative settings and student relationships that minimize the risk of disruption.  It outlines ways to take care of yourself and the student in your ongoing educational relationship.
  • The Early Intervention Team
  • Managing Conflict Situations - This section provides general professional guidelines for dealing with conflict.
  • Referring the Troubled Student - This section provides warning signs students may exhibit when they are in trouble, and offers suggestions from the Counseling and Psychological Services Center on how to initiate conversations about referrals to help the student deal with the problems.

Adapted from the brochure "Referring Students to the Counseling & Psychological Services Center: A Guide for Faculty, Staff & Students," Counseling and Psychological Services Center, Appalachian State University

  • Handling Disruptive Students - Contributed by Mr. David Larry, Director, University Attorney, Appalachian State University
  • Appendix I - Main Campus Quick Reference Guide
  • Appendix II - Extension Distance Education Sites Safety Contacts
  • Appendix III - Extension Distance Education Sites Law Enforcement Information
  • Appendix IV - Extension Distance Education Sites Mental Health Service Providers

Dealing with Specific Problems

Violent or Physically Destructive Students
Emotionally Troubled Students
Students Who Sexually Harass - Contributed by Dr. Linda Robinson, Director, Office of Equity, Diversity, and Compliance, Appalachian State University
Verbally Aggressive Students
Manipulative or Time-Demanding Students - Contributed by Dr. Dan Jones, Director, Counseling and Psychological Services, Appalachian State University
Students with Disabilities That May Affect Behavior - Contributed by Mrs. Maranda Maxey, Director, Office of Disability Services, Appalachian State University
The "Bad" Class
Students Who Interrupt or Dominate the Discussion
Students Who Chat Excessively During Class

Don't Cancel Class- If you need to be away from class due to a professional or personal conflict, you can schedule a presentation from a number of different departments on campus.  Instructors can cover your class and present on various topics relevant to college students. 

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